Frequently asked questions

How do quests work?

A quest is a route with checkpoints. Buy or choose a free quest, go to the start and complete the checkpoints, confirming your arrival by GPS, QR code or a control question. Your progress is saved automatically.

What are favourites and how do I use them?

In favourites you can save the places you like in different lists (e.g. “Weekend with kids”). Lists can be viewed on the map, places can be joined into a route and shared with friends.

Does the app work offline?

Part of the content - saved quests, favourites and downloaded maps - is also available without internet. Progress syncs automatically as soon as the connection is back.

How do I change the language?

You can change the language under “More” → “Language” or with the language switch in the header. Latvian and English are currently available.

How is my data used?

We use your location only to show the nearest places and distances. We process personal data in accordance with the privacy policy and do not pass it on to third parties for marketing purposes.

How can I contact you?

Write to info@exitriga.lv or call +371 26 191 044. Errors in the data are easier to report in the “Report a problem” section.

Didn’t find an answer?

Write to us - we will reply within working days. If you noticed an error in the data, let us know.

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Missing a place or noticed something we could improve? Tell us - every suggestion helps.

Report a problem

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